Whirlpool’s Danielle Brown on personalizing online customer experiences
Danielle Brown, CIO at Whirlpool Corp., joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss advancing product features via sensor data, accelerating digital twin strategies, reinventing supply chain dynamics and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
The 10 biggest issues IT faces today
Economic, market, and worldwide turbulence continue to reshape the CIO agenda as priorities shift mid-year.
Mattel innovation becomes toy maker’s e-commerce core
A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.
Rekindling the thrill of programming
Coding can be tedious, dreary, and stressful. Zooming out to reflect on how extraordinary software programming is can bring back the wonder.
IBM CIO Kathryn Guarini on being IBM’s first customer
After years in IBM’s Research Division, Guarini is taking her expertise in developing emerging technologies to the realities of the business in a role that blends vendor and client.FROM OUR ADVERTISERS
Moving beyond usernames and passwords
IT and security teams need to shore up this most basic form of access to guard against new and ever-evolving security risks.
JPMorgan Chase CIO Gill Haus on grooming digital leaders
The banking executive explains how thinking differently about growing talent keeps his organization future-ready.
Top 15 data management platforms
Data management platforms (DMPs) help organizations collect and manage data from a wide array of sources — and are becoming increasingly important for customer-centric sales and marketing campaigns.
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Organizations around the globe are facing a variety of challenges as they confront digital transformation (DX)in …
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One of the attractions of new technology is that we can be happier and more productive in doingmore with less.
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Customer interviews and subsequent financial analysis find that a typical organization experiences benefits of $952,000 over three years, an ROI of 320% …
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To operate successfully in uncertain environments where network requirements constantly evolve, network engineers need to cultivate good habits
IT leader’s survival guide: 11 ways to thrive in the years ahead
Agility and resiliency have become organizational essentials in rapidly changing and challenging times. Here is how to establish an IT organization built for long-term success.
New US CIO appointments, June 2022
Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.
What is data analytics? Analyzing and managing data for decisions
Data analytics is a discipline focused on extracting insights from data, including the analysis, collection, organization, and storage of data, as well as the tools and techniques to do so.
10 key roles for AI success
To maximize the business value of artificial intelligence, AI teams require a diverse range of skills and roles, from data scientists to domain experts to strategic decision-makers.
Click, ship, done: How a 150-year-old logistics company is delighting its customers
Global logistics firm DB Schenker’s CIO for the Indian subcontinent explains how the company is adopting new technologies.
10 ways inflation will impact IT
As inflation rises across the globe, CIOs are strategizing ways to navigate rising prices for IT supplies, services, and talent by rethinking IT portfolios, reprioritizing IT spend, and honing business efficiencies.
What’s new in TOGAF 10?
The Open Group released TOGAF 10 and with it comes a more flexible, customizable framework that’s easier to implement in the enterprise.
Supply chain issues a top concern across most industry sectors
Despite talk of the pandemic slowing down, concerns around supply chain are continuing to grow, with a shortage of semiconductors a top issue, according to a report from Avnet Silica.
The do’s and don’ts of negotiating a raise
The following seven tips, tactics, and strategies will help you get your employer to yes when you ask for your next increase in pay.
Jean Holley: 3 rookie mistakes CIOs make when seeking a board seat
CIO-turned-board director Jean Holley shares her advice on avoiding some common mistakes first-timers often make when pursuing a public board seat.
AI, predictive analytics top list of hot technologies for banks
AI, machine-learning, predictive analytics, natural language processing (NLP), computer vision and microarchitecture are hot technologies that banks are investing in today, according to a Forrester report.
5 challenges for securing the future
Everyone has a role in cybersecurity today; working together to address these challenges will materially reduce risk.
Industry clouds lay foundation for innovation
The cloud goes vertical: A wave of specialized clouds aimed at specific industries is helping organizations streamline operations and serve customers in new ways.
7 tools for mastering organizational listening
Organizational listening — knowing What’s Going On Out There — is leadership’s most poorly understood and undervalued responsibility. To fix this you need the right tools.
Running both IT and digital at Alorica
CIDO Mike Clifton explains how, in addition to managing the IT core, he and his teams are enabling the company’s go-to-market strategy, accelerating its digital roadmap, and using AI and ML to transform customer experiences.
CIO playbook: Collaborating with business leaders on their IT spend
With business units increasingly buying their own tech, IT leaders must shift into advisor mode, strengthen business-IT relationships, and commit to business value.
Priceline CTO Marty Brodbeck on improving developer experience
Like many organizations, Priceline sought flexibility and agility in the cloud. For CTO Marty Brodbeck achieving that meant listening to what developers needed to be successful.
When every experience matters, we find the true cost of poor quality
Brand equity and reputation are everything, and CIOs need to make sure their organization is in the best position to deliver.
3 ways to avoid traffic on the road to product-based IT
Shifting to a product operating model is a major cultural and operational change – but it’s worth the effort.
What is business process management? The key to enterprise agility
Business process management (BPM) is the practice of discovering and controlling an organization’s processes to align them with business goals as the business evolves.
Reimagining technology for the next generation
The digitally enhanced world of tomorrow will bring significant challenges and opportunities. Here are five key implications IT leaders must consider.
6 ways to reinvent your IT leadership career
Is your IT career ripe for a do-over? Then check out these ways to pull yourself out of a rut and get back on course.
What is TOGAF? An enterprise architecture methodology for business
TOGAF is an enterprise architecture framework that helps define business goals and align them with architecture objectives around enterprise software development.
Informatica eases data management with Oracle, Google, and Azure integrations
Informatica is offering new integrations with major cloud providers to make data migration, management and engineering less complex.
Coding leaders forge a new path for IT career advancement
It used to be received wisdom that a programmer’s career had an expiration date, that the transition to management was the only way forward, and that the transition meant an end to coding. That truism is changing.
AI in the cloud pays dividends for Liberty Mutual
The insurer’s mature cloud foundation has facilitated extensive use of emerging technologies, in particular machine learning models that help deliver premium service, CIO James McGlennon says.
How next-gen automation is helping recruiters to identify qualified talent at scale
AI-based tools can gather and process candidate data to speed up and streamline candidate sourcing, screening, diversity, and other HR functions.
Amplitude customer data platform challenges Twilio, Salesforce, Adobe
Analytics company Amplitude is set to release a new customer data platform (CDP), planning to undercut market leaders with an aggressive pricing strategy.
Novant Health’s Angela Yochem on changing the cost center mindset
The healthcare executive explains why and how CIOs need to change the narrative around the business value of technology
Pay for in-demand IT skills rises fastest in 14 years
In the first quarter of 2022, the pay premium for non-certified tech skills saw a record rise, while IT certifications continued to fall in value.
Making the most of MLOps
Enterprises looking to reap the full business benefits of artificial intelligence are turning to MLOps — an emerging set of best practices and tools aimed at operationalizing AI.
ServiceNow targets procurement workflow automation
ServiceNow is putting the spotlight on the Procurement Service Management capabilities of its San Diego software release.
Streamlining IT for agility
IT leaders share their experiences and advice for overhauling IT for speed, including cutting down on projects, shifting to product-based delivery, and spurring a cultural transformation.
What is product lifecycle management? Organizing the development process
Product lifecycle management (PLM) is a discipline for managing the lifecycle of a product, encompassing processes and software systems for tracking and improving every development phase, from product ideation to manufacturing to retirement.
Informatica's new data management clouds target health, finance services
Informatica's new Intelligent Data Management Cloud for Health and Life Sciences, and the Intelligent Data Management Cloud for Financial Services, look to solve the challenges of unstructured and siloed data by combining machine learning capabilities with specific integrations.
Epicor adds automation to its ERP tools for manufacturing and distribution
Epicor is making it easier to control the flow of data between its ERP and other enterprise applications, with an iPaaS powered by Workato and tuned to empower ‘citizen developers.’
5 ways to reduce compliance costs with AI and automation
Increased use of AI can drive efficiencies and reduce costs in compliance management. Here's what that means for CIOs in highly regulated industries.
CloudOps: A framework for optimizing your cloud operations
Enterprises looking to level up their cloud strategies are turning to this emerging framework for optimizing performance and managing the cost of doing business in the cloud.
IT leaders take on pandemic tech debt
The past two years have seen CIOs accelerating digital initiatives as a matter of business survival. Now, those services are being reassessed for long-term value, as CIOs finally get serious about ensuring technical debt is no longer a drag.
McDermott data innovations fuel business transformation
The oil rig contractor is shifting to stay ahead of sustainability trends. New products borne of IT innovations around the company’s data operations are helping it get there, CIO Vagesh Dave says.
Top 10 AI graduate degree programs
Thinking about getting your graduate degree in artificial intelligence? Here are 10 of the top schools with AI degrees worth pursuing.